Shipping policy
📦 Shipping & Delivery at Vanagems
💖 Packed with love – shipped safely
Every piece from Vanagems is carefully inspected, lovingly packaged, and safely shipped to you.
We want your order to arrive as special as it deserves – sparkling, protected, and on time.
🚚 Shipping Costs at a Glance ( Premium Delivery)
| Delivery Area | Shipping Cost | Free Shipping From | Delivery Time |
|---|---|---|---|
| 🇩🇪 Germany | Free | — | 2–4 business days |
| 🇪🇺 EU Countries | €4.99 | €45 | 4–8 business days |
| 🇬🇧 United Kingdom | €12.00 | €59 | 4–8 business days |
| 🌍 International | €18.00 | €69 | 6–12 business days |
📬 Shipping Provider
We ship your order reliably with DHL or an equivalent shipping partner.
After shipment, you will receive an email with your tracking information so you always know where your package is.
🌸 Packaging & Sustainability
Our packaging is eco-friendly and aesthetically pleasing, so your purchase not only looks good but also feels good.
We avoid unnecessary plastic and use recyclable materials wherever possible.
✈️ Customs & Import Fees
For deliveries to countries outside the EU, additional customs duties, taxes, or fees may apply. These are levied by the respective authorities and must be paid by the buyer.
🔄 Returns
If you are not satisfied for any reason, you can, of course, return your order.
You can find all the details in our return policy.
💬 Still have questions?
Our customer service team is always happy to help!
📧 Email: vanagemss@gmail.com
We usually respond within 24 hours.